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Pre-Apprenticeship Programmes

NVQ Level 1 in Business and Administration OR Customer Service

If you expect to achieve mainly grade Es or Fs at GCSE, and you are looking for a course which prepares you for a job at 17+, an NVQ level 2 or an apprenticeship, Paston’s Pre-Apprenticeship Programme could be for you.

An NVQ level 1 is a first step on the qualification ladder.

The course will help you gain employment in:

• Public Sector – local councils and Health service
• Financial and Banking services
• Clerical / Administrative Support or Administration Assistant
• Customer Services either in a  telephone or face-to-face roles

or

• an Apprenticeship
• a NVQ Level 2

What will you do on the course?

• Vocational Training in Administration / Business at Level 1/Customer Service
• Key skills in Application of Number, IT, Communications and Working with others
• A work placement in an administrative/customer service role
• Visits to businesses
• Help in applying for jobs with training after you have completed the programme.

Entry requirements

• An interest in working in Business, Admin or Customer Care
• A reference from your school
• You must be between 16 and 18 years old

Assessment

A portfolio of evidence to show that you can perform a range of tasks competently.

 
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