Stephanie Barnes

Enforcement Area Manager

Aylsham High School
English Language (A), English Literature (B), Maths (B), Science (Double Award BB), Information and Communication Technology (B), Drama (B), Geography (A), German (C), Physical Education (C) and Religious Education (A*). 

Paston
Health and Social Care (Double Award BB) and Sociology (B).

Where did you go to University and what mark did you leave with?
Canterbury Christ Church University, Kent.
BSc (Hons) Police Studies – (First Class)

Who do you work for, and what projects have you been involved in?
I currently work for the North Essex Parking Partnership (NEPP), an organisation led by Colchester Borough Council that provides both on and off-street parking services for six lead authorities in Essex.

Since executing my role as an Enforcement Area Manager I have been involved in a number of diverse projects ranging from creating and implementing a Performance Management Tool for employees, to aiding the promotion and launch of the new ‘Park Safe’ initiative to tackle dangerous, inconsiderate and negligent parking within the NEPP’s member districts.

What is a ‘typical day’ at work like?
The nature of my profession means that no two days are ever the same; each working day presents a new and exciting challenge. One day, for example, could involve me working from our main enforcement office responding to enforcement requests and customer complaints before spending time collating and presenting statistics in report detailing the recent enforcement of parking restrictions within the area of the organisation I manage. Another day could however involve me conducting various site visits across our member districts before attending a Parish Council meeting to discuss parking issues with both Councillors and members of the public.

What did you study at Paston? How did that course help you progress upon your career path?
During my time at Paston I studied AS Psychology, a double A Level in Health and Social Care and an A Level in Sociology. In addition to ensuring I was competent in each of my chosen subject areas I made certain I chose courses I genuinely enjoyed; I strongly believe you blossom in areas of your life you enjoy.

Following completion of my A Levels at Paston I went on to study a BSc (Hons) degree in Police Studies. My choices during my time in education have without a doubt enabled me to get to where I am today in terms of my career.

Skills ranging from good written and verbal communication to effectively managing time, using my initiative and being proficient in recognising, evaluating and improving my own performance were fundamental whilst studying at university and are crucial in my current role. Studying at Paston undoubtedly aided the development of this diverse skill set.

What are the important skills you have had to develop and hone to be successful in your job?
Good communication skills are crucial within my role as in addition to managing staff, I frequently attend meetings with an array of individuals. Strong leadership and management skills are also important due to being accountable for the overall performance of just under 20 employees.

These skills in addition to being competent at working both independently and within a team, being proficient at managing my time and using my initiative are all fundamental in enabling me to execute my role as effectively as possible.

Did you ever envisage doing this while you were at Paston?
Ever since a young age I have had a deep-rooted passion to work in law enforcement. Although I did not envisage working within the parking industry it has undoubtedly given me an invaluable start in my professional career. I have both developed and strengthened many transferrable skills that I am hoping to one day utilise within the police service.

What did you do in the year immediately after graduating?
After graduating from university I was successful in acquiring a Civil Enforcement Officer position for the NEPP. I received a promotion six months later and became an Enforcement Team Leader before becoming an Enforcement Area Manager around six months ago. I consider myself to be extremely lucky to have had the professional experiences I have had in such a short space of time and at such a young age. I have worked incredibly hard since leaving university and I look forward to what the future holds in terms of my professional career. 

"My choices during my time in education have without a doubt enabled me to get to where I am today in terms of my career. "